The purpose of Connect is to give the Onspring community—my colleagues, our clients and hopeful prospects—a place to meet, talk and learn about the new functionalities that Onspring has as well as the enhancements we’re planning. When we first conceived the conference, we wanted Connect to be a free-thinking gathering that wouldn’t just enhance our clients’ experience, but also raise up our involvement and understanding with them.
Over the years, I’ve enjoyed the pleasure of travelling to various events, trade shows and user group conferences. The more I met and interacted with others, the more I observed that my clients—and prospective clients—are looking for the same connection with like-minded individuals who share the same passion and interests. It’s the same reason we’re often asked to provide references, and whether we know it or not, we’re thinking, “I’d like to speak with someone who is like me and is solving a similar challenge to the one I’m dealing with.”
You’re probably wondering, ‘How does this relate to a business process automation tool?’ It’s all about sharing excitement. Being part of the department that interacts with all Onspring clients, I want them to be as excited about sharing their success with our platform as I am about my painter.
There are a lot of places where you can find reviews of Onspring’s platform, but only a handful from the real, vetted voices of users. Gartner’s Peer Insights website showcases vendors and products with reviews from real customers. Onspring is honored that our customers expressed their views of our solutions on this site and our overall rating on Peer Insights is five stars.
With Onspring web training, clients can access instruction precisely when they need it, any time of day or night, all around the world. Our video-based tutorials, coupled with written instructions for immediate, real-world practice, give clients a “just-in-time” learning experience that fits their schedules.
Having up-to-date, accurate information in a shared environment creates accountability and makes for a more engaged employee. And that, in turn, helps create a successful company. An open form of governance and compliance helps ensure participation and trust. It’s a good operational principle.
We owe our success to an entire group of professionals: the Onspring Community. This team is comprised of Onspring employees, clients and partners who meet regularly to creatively solve problems using innovative software and process design.
There’s power and value in community. Forming connections with other people may not give you an immediate, tangible benefit, but eventually, those relationships will pay off. Not financially, but in goodwill. When we reach out, share our knowledge and help other people become better/smarter/faster at what they do, that goodwill somehow comes back to us, often when we need it most.
It was great visiting with our clients and partners and learning all about the ways in which they are using Onspring solutions (and creating their own!) to accomplish incredible things. From traditional GRC to even a full-on Freight Management solution, I can safely say that our clients continue to push the creativity envelope, and we love them for it.
After months of planning, it’s finally here: Onspring Connect, our inaugural user conference. We’ve gathered clients from all over the US and Canada, from Seattle to Dallas to Boston to Newfoundland and everything in between. We have internal auditors, enterprise risk managers, legal experts, vendor managers and compliance professionals among our participants. In short, we have a lot of collective brainpower.
Big things are happening in the heart of the country. No…not another World Series run. And not a BBQ, craft beer or jazz festival, either. We’re talking about Onspring Connect (July 10–13), the first of many user conferences for the Onspring community. (Craft beer included!)