Incident Management

Onspring empowers you to identify incidents and manage them to resolution in the manner that best suits your organizational structure and processes. Our cloud-based solution gives you visibility, clarity and control.

With Onspring, you can:

  • Manage the intake of incidents from a variety of data sources
  • Logically evaluate, categorize and prioritize incoming incidents
  • Dynamically route incidents to impacted parties based on your business rules
  • Define, deploy, assign and manage incident response procedures
  • Actively and securely monitor the overall state of your Incident Management program