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The Challenge of NERC

The North American Electric Reliability Corporation (NERC) is certainly not new, but the approach NERC is taking in regards to its requirements has transformed over the past four years. This change was born out of the recognition that all Registered Entities have limited resources for compliance activities, and that not all issues and findings identified represent the same level of risk to the bulk power system.

Tell Me a Story!

In my role leading the Solutions team at Onspring, I have the distinct honor of being one of our company’s primary storytellers. When your primary responsibility is helping clients piece together the various, individual aspects of their GRC programs—risk assessment software, compliance and control, and other solutions—into a compelling narrative about the overall health of the organization, you quickly realize that this analogy is apt.

A Real Go-Go at Onspring Connect

The purpose of Connect is to give the Onspring community—my colleagues, our clients and hopeful prospects—a place to meet, talk and learn about the new functionalities that Onspring has as well as the enhancements we’re planning. When we first conceived the conference, we wanted Connect to be a free-thinking gathering that wouldn’t just enhance our clients’ experience, but also raise up our involvement and understanding with them.

Sun, Sand and Community

Over the years, I’ve enjoyed the pleasure of travelling to various events, trade shows and user group conferences.  The more I met and interacted with others, the more I observed that my clients—and prospective clients—are looking for the same connection with like-minded individuals who share the same passion and interests.  It’s the same reason we’re often asked to provide references, and whether we know it or not, we’re thinking, “I’d like to speak with someone who is like me and is solving a similar challenge to the one I’m dealing with.”

When the Customer Speaks

“There is nothing more powerful or honest than the voice of the customer,” Onspring’s Founder and CEO Chris Panteanius, said of the award. “SoftwareReviews requires a LinkedIn profile to ensure vendors cannot vote for themselves or disparage competitors’ offerings, and it takes no money from vendors to determine these rankings. Instead, they rely exclusively on the customer’s voice — the true experts who use, and dare I say, stake their careers on the success of these products every day.”

The Right Connections for Success

You’re probably wondering, ‘How does this relate to a business process automation tool?’ It’s all about sharing excitement. Being part of the department that interacts with all Onspring clients, I want them to be as excited about sharing their success with our platform as I am about my painter.