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How We Use Onspring to Automate Ticket Processing

At Onspring, we “eat our own dog food.” We run almost every business function through our own platform, including product management, marketing, QA and customer support. By using our own product daily and approaching it through the lens of a client, we have a great opportunity to develop new ideas and consider improvements to the user experience. Just like our clients, we encounter plenty of opportunities to enhance a process or automate a function through the Onspring platform.