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Do You Like Your Vendors?

Recently, Onspring began working with a large financial institution to help them manage vendor contracts. As the organization grew, its vendor roster also expanded, and so did the maintenance and onboarding requirements. Add to that, changes in the Sourcing team meant that key information was leaving with people who previously managed vendor accounts. I recall hearing frustrations like, “Why did we renew that vendor contract? We don’t even like them anymore!”