Poor work results can almost always be avoided. If you’ve fallen into this trap before, not to worry. There is a way around the stressful feeling of not knowing what you’re doing, and a way to conquer poor time management, a bad habit that can take us down in a hurry.
A lot of fear comes from not being prepared, not having the correct support needed to fulfill and complete a job. The more it happens, the more FOMO creeps in and takes over, and that can become a truly destructive force in an office setting.
We’ve all endured crazy weather and awful films, but riding out the stormy times of workplace problems can be just as terrible with over-played dramatics and make-believe villains. Before the raging winds of the aforementioned problems get any closer, leave your theater seat and get moving—change is calling. First thing, fight off the knee-jerk urge to ignore the call and embrace it. Unlike the characters in the bad movie, you have the power to control your own destiny.
Software doesn’t have to be old to be a clunker. Even new products can slow you down if they’re not designed with performance and scalability in mind. If you are tired of entering data, then getting up to refill your coffee while you wait for the system to update, then it may be time to ditch your clunker for a better model.
In jury selection, the prosecution and defense ask tough questions not because they want to embarrass people. They simply want to find 12 jurors best suited for the case. And so it goes in GRC consulting. We must ask difficult questions of our clients and ourselves. We must speak the truth in our answers. And we must be willing to accept the truth (even the hard truth) from our colleagues. That’s how we bring value to our engagements and continue to improve ourselves.
After a week at RSA Conference, talking with current and prospective clients and demoing our GRC solutions, I’m looking forward to a quiet day back at the office. But I also feel really good about what happened this week. We had many excellent conversations with people who are eager for next-generation technology and fresh ways to solve problems. I can’t tell you how many times we heard people say, “I’m looking for something new.”
A few weeks ago I was able to do something that I hadn’t done since graduating college. I went on a vacation without my laptop and without my phone. I had my boss’s blessing and the support of my team. For an entire eight days, I was able to unplug. When I got back, things were just as I had left them. I didn’t have any fires to put out and no urgent business. Everything just worked the way it was supposed to. It wasn’t luck. It was designed that way.
This same type of transformation is happening in the world of business applications. Custom-coded point solutions are giving way to a new generation of no-code platforms that allow business users to configure and manage their own applications. As TechRepublic explains, “No-code platforms are helping businesses more quickly create custom solutions for day-to-day problems and diversify who is able to build apps.”
Despite the changes that swirl around us each and every day, there are some things that thankfully remain constant. Integrity, focus on the customer’s needs, a desire to solve problems no matter what obstacles present themselves, respect for our fellow humans—these principles have served us well over time and continue to hold up in the present day.
There’s power and value in community. Forming connections with other people may not give you an immediate, tangible benefit, but eventually, those relationships will pay off. Not financially, but in goodwill. When we reach out, share our knowledge and help other people become better/smarter/faster at what they do, that goodwill somehow comes back to us, often when we need it most.
Whether you work in sales or are the recipient of sales calls, I’m sure you appreciate the value of showing basic consideration for another person’s time. This isn’t rocket science, but it’s sadly uncommon. For those of you in sales, I encourage you to give this method a try over the next month and see if it helps you move more calls forward. My guess is it will, helping you to set more appointments and build a quality pipeline, which ultimately leads to establishing relationships with quality clients.
In this situation, the “what works” part of the equation has to be our relationship with our customers—the way we interact with them, the desire we have to help them solve problems, the feedback they provide us, and the fact that they’re willing to recommend us to other potential customers. In a word, it is this symbiotic relationship that sustains us and keeps us moving forward.